Calibration & Service

You've invested in highly specialized instrumentation to confidently test according to industry standards and ensure the highest quality in your process.

With UKAS accredited technicians located in Europe, Asia, and North America, we are prepared to support our customers in maintaining their investment and their confidence in their test instruments.

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SDL Atlas Service Team

SDL Atlas Calibration and Service Technicians can help you protect these investments now and in the future through proper calibration and maintenance schedules.  This cross-discipline team includes textile technologists, hardware and software engineers, mechanical and instrumentation engineers, test and calibration experts and installation and maintenance technicians. 

SDL Atlas calibration certificates are accepted by all accreditors and SDL Atlas Service Technicians are certified to conduct calibrations of other manufacturers’ instruments.

Reliable Calibration

Ensuring that measuring instruments are properly calibrated is critical successful standards testing. An instrument that does not read accurately and does not provide repeatable tests can seriously compromise the integrity of quality control and quality assurance documentation, and destroy confidence in measuring results.

Investment in regular instrument calibrations performed by a SDL Atlas service technicians can help you guarantee the reliability of your testing throughout the instrument’s lifetime.

SDL Atlas provides in-depth training to its representatives around the world so they can offer local and immediate support to our customers.

In-Depth Training

SDL Atlas provides in-depth training to its representatives around the world so they can offer local and immediate support to our customers.  This training includes annual factory site service seminars to refresh our representatives on the latest updates for product service.  With this training and local presence, our representative service technicians are a great asset to our customers.

Our working laboratories, conditioned to international standards for temperature and relative humidity, welcome customers for pre-sale product demonstrations and sample testing. We provide training for our customer technicians at our facilities and at their sites. Installation, commissioning and after-sale service and calibration are all a part of our complete customer care program.

  • ISO 17025 accredited Service Technicians through UKAS
  • Service Technicians perform under a certified ISO 9000 quality system
  • Calibration, service, and training support available globally in over 100 countries.

Complete customer care program:

  • Pre-sale product demonstrations
  • Training of customer technicians at our facilities or customer site
  • Installation and commissioning
  • After-sale calibration and service

Support through a cross-disciplined team consisting of:

  • Textile technologists
  • Hardware and software engineers
  • Mechanical and instrumentation engineers
  • Test and calibration experts
  • Factory certified installation and maintenance technicians
  • Local representative factory trained technicians 

Request for Service

Please feel free to contact us via telephone or e-mail. We will gladly respond to you in a timely manner with answers to your questions.